Quick Guide to Using Go2sleep

Choose the right size

We offer 3 different sizes of ring holder, finding the right one which fit you perfectly.

Charge and activate

Charging the Go2sleep for a full two hours will allow you to begin using your go2sleep.

Create your account

Install the SLEEPON app and sign up.The SLEEPON app is compatible with 100+ mobile devices.

Connect the device

Follow the on-screen instructions to connect (“pair”) your go2sleep to your phone.

Wear to bed

Simply wear your Go2sleep to bed. It continuously tracks a variety of stats whenever you sleep.

View the report

Sync Go2sleep to transfer your data to the SLEEPON app, where you can view your sleep data.

FAQs


How to Start
Wear GO2SLEEP with the device’s charging part facing outside; hold the device gently(clench your fist) then the device will vibrate twice and start to work.
How to wear GO2SLEEP correctly
1.Select the suitable silicon ring to fit your middle or ring finger. Do as shown below.

2.The device’s charging part facing outside :
Which finger is the most suitable for GO2SLEEP
We recommend you to wear it on your ring finger. If you wear a wedding ring on your ring finger, you can also wear it on your middle finger.
How to choose the silicon ring
1. Choose the silicon ring which is suitable for your middle or ring finger. 

2. Put the device in the silicon ring (The sensor towards the finger) and wear it on the finger. 

3. If you shake your hand, the device does not swing with your hand.

4. The silicon ring should not be too tight or too loose on the finger.
How to connect GO2SLEEP
Download the SLEEPON app and create an account, or log on to the registered account . 
Connect the device: turn on bluetooth—open SLEEPON app—login—tab Search Device. The ring will have green light flashes and vibrate twice after the connection.
GO2SLEEP Undiscoverable
Please follow the following steps to check the product: 
 
1. Confirm the device is activated.  
2. Confirm the device is within 10 meters from the cellphone.  
3. Make sure the device is charged  
4. Please contact our customer service if the device is still not connected after performing the above steps.
Can I turn off my cell phone during the sleep
You can turn off the cellphone during sleep. Just make sure that you turn off the cellphone after you wear the ring and connect to the cellphone to synchronize before you sleep.
Take off the ring and connect to the cellphone to synchronize the data after you wake up in the morning.
How long does it take to fully charged the device? How long can it work after fully charged
It takes two hours to fully charge the device and it can be used for 3 nights.
How to charge the ring
When charging the ring, the red light flashes. The green light is on after fully charged. If you find the device can not fit well into the charger, rotate the ring 180 degree and try again.
Correct charging method
1. Put the device in the silicon ring, the sensor should face inward of the silicon ring. 
2. After putting the ring on the charger, the device will be magnetically attached on the charger if it is placed correctly. 
3. When the device is misplaced, the device will be ejected from the charger.
How to activate the ring
For the first time, put the ring on the charger to activate the device.
The red will light flash. Reactivate before you connect to the app if you reset it.
Who is the most suitable users
It is suitable for users who want to have a better understanding of their sleep quality or to test if they have sleep apnea.
The red light flashes continuously on the finger
The red light flashes when the ring is on the finger indicates that data storage is full. Please sync your data with the app. 
Device storage is capable to store data for 30 hours (If you sleep for 10 hours per night, a total of about 3 nights of sleep are stored). 
When the data storage is full, please connect to the phone app and synchronize the data.
Warranty Period
The ring is guaranteed for one year.
Why do we need to take off the ring and synchronize
When you wear the ring,it will start monitoring. When you take off the ring, it stops monitoring and starts generating reports. So you need to take off the ring to synchronize data and generate report.
Regarding the data or battery charging problem

Before wearing the Go2sleep 3, the tracker needs to be connected with the app in order to sync the time. The reason is if the tracker runs out of battery and is then charged, it will restart and reset the time, causing inconsistencies.

Solution: Before sleep monitoring, reconnect the device with the app to ensure the time is updated, allowing for accurate sleep time recording at night. Please help try this solution, if still no data, please kindly provide your user account number to us, I will let our backend engineer to check the problem.

Regarding the charging problem [ after showing the full charge green light, when I put it back on the charger (after determining that nothing is lighting up on the device), it starts charging again (orange light) as though it had not been charged at all.], if the product has been full charged and placed on the charger for a long time, this phenomenon can happen. The reason is when the tracker was full charged, it will stop charging even when placing on the charger, after a long time (couple hours), there will be power consumption. When it was placed on the charger again, it will start charging. Please let us know if there is any other problem.

Order Tracking

Enter the order number to check the order status, you can find the order number in your email

Can’t find your answer?

Can’t find the question you want to know? You can always contact us and we are happy to help you.
Better sleep, better life.

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